{"id":1623,"date":"2026-10-11T08:01:16","date_gmt":"2026-10-11T08:01:16","guid":{"rendered":"https:\/\/davidgomezescultor.com\/?page_id=1623"},"modified":"2026-10-11T10:43:29","modified_gmt":"2026-10-11T10:43:29","slug":"envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/","title":{"rendered":"Shipping &amp; returns"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><div class=\"dgp dgp-legal\">\n<header class=\"dgp-legal-hero\">\n<p class=\"dgp-k\">Legal information<\/p>\n<h1 class=\"dgp-h1\">Shipping &amp; returns<\/h1>\n<p class=\"dgp-meta\">Last updated: October 11, 2026<\/p>\n<\/header>\n<div class=\"dgp-legal-body\">\n<h2>1. Packaging<\/h2>\n<p>Every work is packed to measure to protect it in transit. Sculptures travel in a wooden crate built to size in the studio, with foam and inner padding so they come to no harm on the way. Each sculpture travels <strong>insured for its full value<\/strong> for the whole journey. Drawings are shipped in a simple wooden frame with plastic glazing, inside a padded envelope.<\/p>\n<h2>2. Shipping costs<\/h2>\n<p>All sculptures ship with DHL Express, insured for their value (1% of the price of the work, minimum \u20ac16), already included in the shipping cost. The amount depends on the size of the work and the destination. As a guide:<\/p>\n<ul class=\"dgp-dl\">\n<li><span>Spain<\/span>Medium sculpture, from \u20ac90 \u00b7 large sculpture, from \u20ac130<\/li>\n<li><span>European Union<\/span>Medium, from \u20ac200 \u00b7 large, from \u20ac320<\/li>\n<li><span>United Kingdom and Switzerland<\/span>Medium, from \u20ac220 \u00b7 large, from \u20ac350<\/li>\n<li><span>Rest of the world<\/span>Medium, from \u20ac350 \u00b7 large, from \u20ac550<\/li>\n<\/ul>\n<p>The exact amount for each work is shown in the cart before you pay. In Spain and the European Union it includes VAT. Shipments outside the European Union may be subject to import duties and taxes payable by the buyer.<\/p>\n<h2>3. Delivery times<\/h2>\n<p>Shipped with <strong>DHL Express<\/strong>, to Spain and worldwide, with door-to-door tracking. As each crate is built by hand, preparation takes 1 to 3 business days, a little longer for large or heavy works. Including preparation, the estimated total delivery time is:<\/p>\n<ul class=\"dgp-dl\">\n<li><span>Spain<\/span>3\u20137 business days<\/li>\n<li><span>Europe<\/span>4\u20139 business days<\/li>\n<li><span>Rest of the world<\/span>5\u201312 business days, plus customs clearance<\/li>\n<\/ul>\n<p>I will send you the tracking number as soon as the work leaves the studio, so you always know where it is. Carrier delivery times are estimates.<\/p>\n<h2>4. Receiving your order<\/h2>\n<p>Check the package when it arrives. If you see any damage to the packaging, tell the carrier and write to me within 48 hours with photos.<\/p>\n<h2>5. Returns<\/h2>\n<p>If the work is not what you expected, you have <strong>15 calendar days<\/strong> from receipt to let me know you want to return it, with no explanation needed. Write to me at <a href=\"mailto:info@davidgomezescultor.com\">info@davidgomezescultor.com<\/a> with your order number.<\/p>\n<ul class=\"dgp-ul\">\n<li><strong>Condition:<\/strong> the sculpture must arrive in the same condition in which you received it, in its original packaging or in packaging that protects it just as well.<\/li>\n<li><strong>Return shipping:<\/strong> is paid by the buyer. I recommend a tracked and insured service, as the work travels at your risk until it reaches the studio.<\/li>\n<li><strong>Refund:<\/strong> I refund the price of the work and the original shipping you paid, using the same payment method, within 14 days at most. I may wait until I receive the work and check its condition before doing so.<\/li>\n<li><strong>Exceptions:<\/strong> returns are not accepted for commissioned works made to your specifications, or for pieces damaged by improper use or handling.<\/li>\n<\/ul>\n<h2>6. Work damaged in transit<\/h2>\n<p>If the work arrives damaged, you will not pay anything: write to me within 48 hours with photos of the packaging and the piece, and I will find a solution with you (repair, replacement where possible, or a full refund).<\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1623","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.3 - aioseo.com -->\n\t<meta name=\"description\" content=\"How each sculpture is packed and shipped: custom wooden crate, insured DHL Express delivery worldwide, delivery times and 15-day returns.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/\" \/>\n\t\t<meta name=\"generator\" content=\"All in One SEO (AIOSEO) 5.0.3\" \/>\n\t\t<meta property=\"og:locale\" content=\"en_US\" \/>\n\t\t<meta property=\"og:site_name\" content=\"David G\u00f3mez \u00b7 Stone Sculptor\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Shipping &amp; Returns | David G\u00f3mez\" \/>\n\t\t<meta property=\"og:description\" content=\"How each sculpture is packed and shipped: custom wooden crate, insured DHL Express delivery worldwide, delivery times and 15-day returns.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2026-10-11T08:01:16+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2026-10-11T10:43:29+00:00\" \/>\n\t\t<meta property=\"og:locale:alternate\" content=\"es_ES\" \/>\n\t\t<meta property=\"og:image\" content=\"https:\/\/davidgomezescultor.com\/wp-content\/uploads\/2024\/10\/IMG_0192Ligth-2-scaled.jpg\" \/>\n\t\t<meta property=\"og:image:secure_url\" content=\"https:\/\/davidgomezescultor.com\/wp-content\/uploads\/2024\/10\/IMG_0192Ligth-2-scaled.jpg\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Shipping &amp; Returns | David G\u00f3mez\" \/>\n\t\t<meta name=\"twitter:description\" content=\"How each sculpture is packed and shipped: custom wooden crate, insured DHL Express delivery worldwide, delivery times and 15-day returns.\" \/>\n\t\t<meta name=\"twitter:image\" content=\"https:\/\/davidgomezescultor.com\/wp-content\/uploads\/2024\/10\/IMG_0192Ligth-2-scaled.jpg\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/envios-y-devoluciones\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/envios-y-devoluciones\\\/#listItem\",\"name\":\"Env\\u00edos y devoluciones\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/envios-y-devoluciones\\\/#listItem\",\"position\":2,\"name\":\"Env\\u00edos y devoluciones\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/#listItem\",\"name\":\"Home\"}}]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/#organization\",\"name\":\"David G\\u00f3mez\",\"alternateName\":\"Jos\\u00e9 David G\\u00f3mez Campillo\",\"jobTitle\":\"Stone sculptor\",\"description\":\"Spanish stone sculptor working in direct carving in marble, trained in Murcia and Carrara.\",\"url\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/\",\"image\":\"https:\\\/\\\/davidgomezescultor.com\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/david-gomez-sculptor.webp\",\"nationality\":{\"@type\":\"Country\",\"name\":\"Spain\"},\"knowsAbout\":[\"Stone sculpture\",\"Marble sculpture\",\"Direct carving\",\"Indian ink drawing\"],\"sameAs\":[\"https:\\\/\\\/www.instagram.com\\\/davidgomezescultor\\\/\",\"https:\\\/\\\/www.facebook.com\\\/DavidGomezEscultor\",\"https:\\\/\\\/www.singulart.com\\\/es\\\/artista\\\/david-g%C3%B3mez-77764\",\"https:\\\/\\\/www.artmajeur.com\\\/david-gomez\"]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/envios-y-devoluciones\\\/#webpage\",\"url\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/envios-y-devoluciones\\\/\",\"name\":\"Shipping & Returns | David G\\u00f3mez\",\"description\":\"How each sculpture is packed and shipped: custom wooden crate, insured DHL Express delivery worldwide, delivery times and 15-day returns.\",\"inLanguage\":\"en-US\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/envios-y-devoluciones\\\/#breadcrumblist\"},\"datePublished\":\"2026-10-11T08:01:16+00:00\",\"dateModified\":\"2026-10-11T10:43:29+00:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/\",\"name\":\"David G\\u00f3mez\",\"alternateName\":\"David G\\u00f3mez \\u00b7 Stone Sculptor\",\"description\":\"Stone sculptor \\u00b7 Spain\",\"inLanguage\":\"en-US\",\"publisher\":{\"@id\":\"https:\\\/\\\/davidgomezescultor.com\\\/en\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO -->\n\n","aioseo_head_json":{"title":"Shipping & Returns | David G\u00f3mez","description":"How each sculpture is packed and shipped: custom wooden crate, insured DHL Express delivery worldwide, delivery times and 15-day returns.","canonical_url":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/davidgomezescultor.com\/en\/#listItem","position":1,"name":"Home","item":"https:\/\/davidgomezescultor.com\/en\/","nextItem":{"@type":"ListItem","@id":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/#listItem","name":"Env\u00edos y devoluciones"}},{"@type":"ListItem","@id":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/#listItem","position":2,"name":"Env\u00edos y devoluciones","previousItem":{"@type":"ListItem","@id":"https:\/\/davidgomezescultor.com\/en\/#listItem","name":"Home"}}]},{"@type":"Person","@id":"https:\/\/davidgomezescultor.com\/en\/#organization","name":"David G\u00f3mez","alternateName":"Jos\u00e9 David G\u00f3mez Campillo","jobTitle":"Stone sculptor","description":"Spanish stone sculptor working in direct carving in marble, trained in Murcia and Carrara.","url":"https:\/\/davidgomezescultor.com\/en\/","image":"https:\/\/davidgomezescultor.com\/wp-content\/uploads\/2025\/12\/david-gomez-sculptor.webp","nationality":{"@type":"Country","name":"Spain"},"knowsAbout":["Stone sculpture","Marble sculpture","Direct carving","Indian ink drawing"],"sameAs":["https:\/\/www.instagram.com\/davidgomezescultor\/","https:\/\/www.facebook.com\/DavidGomezEscultor","https:\/\/www.singulart.com\/es\/artista\/david-g%C3%B3mez-77764","https:\/\/www.artmajeur.com\/david-gomez"]},{"@type":"WebPage","@id":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/#webpage","url":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/","name":"Shipping & Returns | David G\u00f3mez","description":"How each sculpture is packed and shipped: custom wooden crate, insured DHL Express delivery worldwide, delivery times and 15-day returns.","inLanguage":"en-US","isPartOf":{"@id":"https:\/\/davidgomezescultor.com\/en\/#website"},"breadcrumb":{"@id":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/#breadcrumblist"},"datePublished":"2026-10-11T08:01:16+00:00","dateModified":"2026-10-11T10:43:29+00:00"},{"@type":"WebSite","@id":"https:\/\/davidgomezescultor.com\/en\/#website","url":"https:\/\/davidgomezescultor.com\/en\/","name":"David G\u00f3mez","alternateName":"David G\u00f3mez \u00b7 Stone Sculptor","description":"Stone sculptor \u00b7 Spain","inLanguage":"en-US","publisher":{"@id":"https:\/\/davidgomezescultor.com\/en\/#organization"}}]},"og:locale":"en_US","og:site_name":"David G\u00f3mez \u00b7 Stone Sculptor","og:type":"article","og:title":"Shipping & Returns | David G\u00f3mez","og:description":"How each sculpture is packed and shipped: custom wooden crate, insured DHL Express delivery worldwide, delivery times and 15-day returns.","og:url":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/","article:published_time":"2026-10-11T08:01:16+00:00","article:modified_time":"2026-10-11T10:43:29+00:00","og:locale:alternate":"es_ES","og:image":"https:\/\/davidgomezescultor.com\/wp-content\/uploads\/2024\/10\/IMG_0192Ligth-2-scaled.jpg","og:image:secure_url":"https:\/\/davidgomezescultor.com\/wp-content\/uploads\/2024\/10\/IMG_0192Ligth-2-scaled.jpg","twitter:card":"summary_large_image","twitter:title":"Shipping & Returns | David G\u00f3mez","twitter:description":"How each sculpture is packed and shipped: custom wooden crate, insured DHL Express delivery worldwide, delivery times and 15-day returns.","twitter:image":"https:\/\/davidgomezescultor.com\/wp-content\/uploads\/2024\/10\/IMG_0192Ligth-2-scaled.jpg"},"aioseo_meta_data":{"post_id":"1623","title":"Env\u00edos y devoluciones | David G\u00f3mez","description":"C\u00f3mo embalo y env\u00edo cada obra: caja de madera a medida, DHL Express asegurado, plazos de entrega por destino y devoluci\u00f3n en 15 d\u00edas.","keywords":null,"keyphrases":{"focus":[],"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"local_seo":null,"breadcrumb_settings":null,"limit_modified_date":false,"ai":null,"created":"2026-10-11 01:03:17","updated":"2026-10-11 10:54:57","focus_keyword":null,"additional_keywords":null,"truseo_locale":null,"seo_analyzer_scan_date":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/davidgomezescultor.com\/en\/\" title=\"Home\">Home<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">\u00bb<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tEnv\u00edos y devoluciones\n\t\t<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/davidgomezescultor.com\/en\/"},{"label":"Env\u00edos y devoluciones","link":"https:\/\/davidgomezescultor.com\/en\/envios-y-devoluciones\/"}],"_links":{"self":[{"href":"https:\/\/davidgomezescultor.com\/en\/wp-json\/wp\/v2\/pages\/1623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/davidgomezescultor.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/davidgomezescultor.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/davidgomezescultor.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/davidgomezescultor.com\/en\/wp-json\/wp\/v2\/comments?post=1623"}],"version-history":[{"count":8,"href":"https:\/\/davidgomezescultor.com\/en\/wp-json\/wp\/v2\/pages\/1623\/revisions"}],"predecessor-version":[{"id":1668,"href":"https:\/\/davidgomezescultor.com\/en\/wp-json\/wp\/v2\/pages\/1623\/revisions\/1668"}],"wp:attachment":[{"href":"https:\/\/davidgomezescultor.com\/en\/wp-json\/wp\/v2\/media?parent=1623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}